Considering the sharp increase in e-commerce activities over the past months, companies around the world have reinvented their modus operandi to meet the stable massive demand. However, smart solutions are needed if merchants intend to keep the same 2020/2021’s outstanding online shopping figures for the upcoming years after the pandemic. Check some ideas below:

Click-and-Collect

For intracommunity stores/shops, the click-and-collect option is expected to remain in place after the COVID-19 pandemic, mainly because this is an alternative that suits customers once they can collect parcels at their most convenient place and time. This option can be used to merge the online shopping experience with in-store sales strategies.

Interactive Delivery Tools

Once life reaches normality levels, people tend to leave their houses and return to offices/workplaces. It can be a downside when it comes to delivery accuracy though. A smart solution is the creation of interactive delivery tools giving customers the chance to pick a delivery day and time that best suit them. It will certainly improve the entire customer experience.

Tax Automation

Recent changes in taxes and customs requirements have taken place in the European Union and the United Kingdom. Businesses dealing with overseas transactions, especially with these two markets, must adapt their strategies to comply with all the new taxation and documentation burden. A very smart solution is to integrate a system that does it all for you. My Duty Collect offers the perfect engine for customs and taxes automation.

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READ MORE: 5 Things You Should Know About the Classification of Goods In The EU
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